Crisis and issue communication

That could never happen to us! You’ve probably had that thought, at some point, just like many of our customers… Fortunately, both of the women behind CCStrategies have more than 30 years of experience in the field, both in the role of communications officer/manager and in the role of adviser.

Thanks to their unique experience with restructuring, factory closures, environmental issues, major accidents, fraud cases, etc., they can respond very rapidly and help plan the operational aspects of the crisis communication.

CCStrategies also provides the right preparation to safeguard your company’s reputation.

What does this involve ?

 

  • Strategic advice before, during and after the crisis in the field
  • Crisis scenarios, assessment of vulnerability, crisis manual, crisis communication plan, crisis scenarios, warning systems, training of frontline staff
  • Crisis training, desk simulation and lifelike crisis simulations
  • Review of the crisis communication manual
  • Recovery programmes and updating procedures
  • Product recalls, consumer complaints, legal issues, activism

Do you have questions about crisis and issue communication?